Information you give us directly. When you place an order, create an account, or contact us, we collect details like your name, shipping and billing address, email address, phone number, and payment information. Payment card details are processed by our payment provider and are not stored on our own servers.
Information collected automatically. When you browse the site, we collect standard technical data such as your IP address, browser type, device type, pages viewed, and the time and duration of your visit. This happens through cookies and similar tracking technologies, described in more detail below.
Information from third parties. If you interact with us through a linked social media page or a payment processor, we may receive limited information from that service, such as confirmation that a payment was completed.
How We Use Your Information
We use the information we collect to:
- Process and ship your orders
- Respond to customer service questions and requests
- Send order confirmations, shipping updates, and receipts
- Improve the site’s content, layout, and product selection
- Send occasional marketing emails, if you’ve opted in
- Detect and prevent fraud or misuse of the site
We do not sell your personal information to third parties.
Cookies
Our site uses cookies, small text files stored on your device, to keep items in your cart, remember your login, and understand how visitors use the site. You can disable cookies through your browser settings, though some parts of the site may not work correctly without them.
Sharing Your Information
We share information only where necessary to run the business:
- Shipping carriers, to deliver your order
- Payment processors, to complete transactions securely
- Service providers, such as email or hosting platforms, who help us operate the site
- Legal authorities, if required by law or to protect our rights
Any third party we share data with is required to handle it securely and only for the purpose we’ve specified.
Data Retention
We keep order and account information for as long as needed to fulfill orders, meet tax and accounting obligations, and resolve any disputes. You can ask us to delete your account information at any time, subject to records we’re legally required to keep.
Your Choices
You can:
- Unsubscribe from marketing emails using the link at the bottom of any email
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Ask us to stop processing your information, in some circumstances
To make any of these requests, email us at switchersseo@outlook.com.
Children’s Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children.
Data Security
We use reasonable technical and organizational measures to protect your information, including encrypted checkout and restricted access to customer data. No method of storing or transmitting data online is completely secure, so we can’t guarantee absolute protection.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we’ll update the date at the top of this page. Continued use of the site after changes are posted means you accept the revised policy.